Contact us


Contact us if you have a suggestion for a new establishment, a way that we could improve the program or would simply like to tell us about your AGL Rewards experience – we value your feedback.

  • Issues or queries relating to your AGL energy account, call 1300 135 208
  • Issues or queries relating to AGL Rewards offers and benefits, call 1300 397 079
  • Email:
  • Mail: AGL Rewards, Locked Bag 14120 MCMC, Melbourne VIC 8001

Lost your card:
Replacement AGL Rewards cards are no longer available – please use your AGL Rewards e-card.

Experiencing an issue logging on:
Please email  Include your name and membership number in the email.

Update your details:
To update your email or contact details, click here.

Gift Cards:
Order online or call 1300 397 079 to pre-purchase.

Movie Vouchers:
Order online or call 1800 352 600 to pre-purchase.

Frequently Asked Questions:
For some of the most frequently asked questions, click here.